Complaints Procedure

The Sean Heaney Homes & Property team are committed to providing a unique and professional service to all our clients and customers. In the unlikely event there is cause for concern or complaint, please notify us immediately in writing.

We are passionate about the client care we deliver and we will respond in accordance with The Property Ombudsman Guidelines and Code of Practice. This information is readily available on the website: www.tpos.co.uk/members/complaints-handling. If required, we are of course, able to provide assistance with the process.

The Property Ombudsman

Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
admin@tpos.co.uk
www.tpos.co.uk